Amazon's services not ready for prime time

Last week we warned: Beware of Amazon 'services' after our order for grout cleaning and sealing went unfulfilled and, eventually, cancelled.

We gave Amazon services a 2nd chance this week again ordering the grout cleaning and sealing on Monday morning. 24 hours it hadn't been assigned. We emailed Amazon yesterday after a debacle with their stupid chat app. 24 hours later still no answer. 48 hours post order the update is 'Your appointment date and time will be confirmed by email, text, or phone.'

Do not trust Amazon for services.

**Update...

Amazon Home Services is unable to complete your order for Tile and Grout Floor Cleaning - 1 room -1 sealant. The order has been cancelled and you have not been charged for this service.* We’re sorry for any inconvenience this may have caused.

Hello,

I’m contacting to inform you that your order had to be canceled as we were unable to find Service Providers available in your area to fulfill your order. We sincerely apologize for this inconvenience.

As we understand that you might still need this service, we encourage you to find a local Service Provider that can fulfill your job.

We look forward to seeing you again soon.

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